Visa Guide: What You Need to Know Before Applying for a Carer Visa

A Carer Visa is a permanent visa issued to a relative of an Australian who requires substantial and continuous assistance (at least two years) due to a long-term or permanent medical condition that is causing intellectual, sensory or physical impairment of their ability to perform activities of daily living.


The relative must be unable to “reasonably obtain” the needed care from another relative in Australia or an Australian healthcare facility, such as a hospital or a nursing facility.


What Are the Types of Carer Visas?


Subclass 116


The application for a Carer visa (subclass 116) must be lodged in the Philippines or any place outside Australia. Also, you or any other relative included in the application, must be outside of Australia when the visa is granted.


Subclass 836


The application for a Carer visa (subclass 836) must be lodged in Australia. You must be in Australia at the time of lodgement. You should also be in Australia when the visa is granted.


Are You Eligible for This Visa?

Carer Visa eligibility

Health Requirement


To pass the health requirement, you must:

  • be free from a disease or condition that is considered to be a risk to public health or the Australian community.

  • not likely to put additional pressure on health care and community services that are already in short supply.

  • not likely to burden the Australian community with significant health care costs.

  • be able to provide a receipt for health examinations from an approved Panel Doctor.


Some Medical Facilities with Approved Panel Doctors:


Metro Manila

Nationwide Health Systems AUX Inc.

2nd Floor Annex, Zeta Building 191 Salcedo Street, Legaspi Village Makati City 1299 Metro Manila


St Luke’s Medical Center Extension Clinic – Global City

Room 1002 Medical Arts Building, St. Luke’s Medical Center – Global City Bonifacio Global City, Taguig



Nationwide Health Systems Cebu Inc.

G/F Gillamac’s Building 169 Sanciangko Cebu City 6000



Nationwide Health Systems Baguio Inc.

Room 1, Ground Floor EDY Building 144 Kisad Road (near BGH Rotonda) Baguio City Benguet 2600



Nationwide Health Systems Davao Inc.

Unit 1, 2nd Floor, Jesusa Complex Corner Malvar and Mt. Apo Streets Davao


Character Requirement


You must be able to provide an NBI certificate that is marked “Valid for Travel”. You can apply for an NBI clearance in person or by post (if you are applying from Australia).


Ability to Provide Care

Ability to Provide Care

Image Credit: Getty Images


Another factor that is considered when applying for a Carer visa is your ability to provide care. As a Carer, you must:

  • have a full grasp of the nature of your relative’s medical condition, as well as the assistance and the daily care required
  • be willing and have a genuine intent to provide the necessary continuing assistance and care
  • be capable of providing the required care and assistance

Who Can Sponsor You?

Carer Visa Sponsor Requirements  

Steps for Application


Now, we’re going to provide detailed steps of the application process. For the purpose of this guide, we will discuss the application process for Carer Visa Subclass 116.


The main difference between Subclass 116 and Subclass 836 is just the place where you lodge the visa. Subclass 116 is applied for offshore while Subclass 836 onshore.


Requirements might differ slightly. But essentially, they are the same.


 Step 1: Obtain all the necessary forms and information

 Step 1: Obtain all the necessary forms and information

Image Credit: Southeast College


You may download all the forms needed for a Carer visa application from the Department of Immigration and Border Protections’ (DIBP) website. Or you may get copies from the Visa Information and Application (VIA) Centre.


Forms you need to download:


Step 2: Complete the required forms


Read all the information provided in the application forms before filling them in.  You should fill in the Application Form 47OF, while your sponsor should fill in the Sponsorship Form 40.


Make sure to provide complete and accurate information. It is strongly recommended that you keep copies of the sponsorship and application forms for your own records.


Step 3: Gather all supporting documents

Document Requirements

Once the assessment of your application is completed, your case officer will provide you with a written request for the following:

    • NBI Certificate

      Required from all applicants aged 16 years and above, the clearance should be marked “Valid for Travel to Australia” and should include a dry seal and a valid thumbprint.
    • Health Examination Receipt

      Required from the primary applicants and all your dependents and should come from an approved Panel Doctor.
    • Penal Clearances

      From other countries where you’ve stayed for more than a year within the last ten years.
  • Second Visa Application Charge

    For each migrating family member.

Step 4: Lodge the application

Step 4: Lodge the application

In-Person Application


You may lodge your application in-person or by a representative through the Australian Visa Application Centre (AVAC). The center is open Monday to Friday, from 8 AM to 3 PM. They are closed during public holidays.


You may go to the visa application center as a walk-in applicant. Although, it is strongly recommended that you make an appointment to avoid long queues and waiting time.


To make an appointment, you may call (632) 790-4900 or send an email to


Australian Visa Application Centers in the Philippines


Metro Manila 

VFS Global Services Philippines Private Inc.

Mezzanine Floor Unit M01, Ecoplaza Building, 2305 Chino Roces Avenue Extension, Makati City, Metro Manila 1231

Operating Hours: Monday – Friday, 8 AM – 3 PM


Metro Cebu 

VFS Global Services Philippines Private Inc.

9th Floor, Keppel Center, Unit 905, Samar Loop cor. Cardinal Rosales Avenue, Cebu Business Park, Cebu City 6000

Operating Hours: Monday – Friday, 8 AM – 2 PM


Courier Application


You may also apply by courier by sending a request for a Two-Way or One-Way Courier Pick-Up. You may do so by calling the visa information call center or by sending the request through email.


Visa Information Call Centre: (632) 790-4900

Operating Hours: Monday–Friday, 9 AM – 5 PM



Update: It is important to note that both Visas as of today (November 2017) are capped or queued for 2017. For next year, you can use this resource to guide you in processing your visa.

Leandro Eclipse

Leandro Eclipse is an entrepreneur who loves to travel. He believes in building multiple Location-Independent Sources of Income. Because if you are going to work anyway, might as well do it while exploring the world. Self-proclaimed foodie and tech geek. Follow him on IG @mikoeclipse.

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