One-Stop Shop for OFW Requirements Now Open at POEA Building

Becoming an OFW is far from easy. From working out exactly what kind of visa you need to coming up with a sufficient budget, each step of the process requires a considerable amount of time, effort, and money. Shuttling between various government offices to get the required documents is taxing enough if you live in Manila, but imagine how much harder it is for OFW applicants from farther provinces?


To its credit, the Duterte administration has recently come up with a more efficient way to meet the needs of our OFW’s. Last August 15, the country’s first-ever One-Stop Service Center for OFW’s (OSSCO) was launched at the ground floor of the Philippine Overseas Employment Administration’s (POEA) main office at the Blas F. Ople Building in Ortigas.


True to its name, the OSSCO enables OFW’s and overseas jobs applicants to secure crucial documents like passports, certificates of marriage and/or birth, competency assessments, etc. all in one place. POEA Administrator Hans Leo Cacdac has even stated that the center is capable of serving 2,000-3,000 OFW’s every day from Monday to Friday, though the said government agency is currently considering extending working hours over to weekends and certain holidays.


All overseas applicants and OFW’s can now avail of the following government services at this one-stop shop:


1. Department of Foreign Affairs


Department of Foreign Affairs

  • Passport Services

  • Passport Validity Extension for Balik-Manggagawa (vacationing workers)


 2. Philippine Overseas Employment Administration

Philippine Overseas Employment Administration
  • Registration of Landbased Worker-Applicants

  • Verification/Certification of OFW Records

  • Documentation of Landbased and Seabased Workers

  • Documentation of Balik-Manggagawa or Workers-on-Leave

  • Provision of Legal Assistance

  • Response to Queries


3. Overseas Workers Welfare Administration (OWWA)

Overseas Workers Welfare Administration (OWWA)
  • Processing of OWWA Membership Application

  • Renewal of OWWA Membership


4. Professional Regulation Commission

Professional Regulation Commission
  • Issuance of Professional License


5. Technical Education and Skills Development Authority (TESDA)

Technical Education and Skills Development Authority (TESDA)
  • Training Assistance and Scholarship Program

  • Assistance for Competency Assessment

  • Assistance for Replacement of National Certificates (NC) or Certificates of Competency (COC)

  • Verification of Certificates and Special Order


6. Philippine Statistics Authority

Philippine Statistics Authority
  • Processing and Copy Issuance of Certificate of Live Birth, Certificate of Marriage, Certificate of Death, and Certificate of No Marriage (CENOMAR)


7. Home Development Mutual Fund (HDMF)

  • Processing of PAG-IBIG Membership

  Related article: OFW’s and the PAG-IBIG Fund: What You Need to Know  

8. Social Security System (SSS)

  • Registration

  • Membership Data Amendment

  • Acceptance of Loan and Benefits Claim Applications

  • Loan Verification and Status

  • UMID Capturing and Card Releasing

  • Response to Queries


9. Philippine Health Insurance Corporation (PHIC)

Philippine Health Insurance Corporation (PHIC)
  • Registration

  • Updating of Records

  • Payment of Philhealth Contribution


10. Maritime Industry Authority (MARINA)

Maritime Industry Authority (MARINA)
  • Issuance of Seaman’s Book

  • Revalidation of Seaman’s Book


11. Bureau of Immigration (BI)

  • Departure Clearance Information


12. National Bureau of Investigation (NBI)

  • Issuance of NBI Clearance

13. Tourism Infrastructure and Enterprise Zone Authority (TIEZA)

  • Response to Queries

  • Travel Tax Payment

  • Processing of Travel Tax Exemption and Reduced Travel Tax


14. Commission on Higher Education (CHED)

Commission on Higher Education (CHED)
  • Verification and Authentication of School Credentials


In addition to the abovementioned services, overseas applicants can also visit the center for more information about other matters like migration processes and migrant employment concerns.


All OFW aspirants will also be pleased to learn that in line with the new government’s goal to streamline bureaucratic processes, the new OSSCO will strictly implement a 72-hour deadline for deciding and/or acting on all pending applications.

Serena Estrella

Serena joined Remit back in 2016, and has tormented its Marketing Head constantly ever since. To get through the rigors of writing about grave concerns like exchange rates, citizenship requirements, and PH-AU news, she likes to blast Mozart, Vivaldi, ONE OK ROCK, and Shigeru Umebayashi in the background. She does a mean Merida voice in her spare time too.

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